Who do I call to have my underground utilities located?

Digging Responsibly is the Only Way to Dig.

The impact of unsafe or careless digging practices is real and often costly-in terms of personal injury and damage to underground lines, property and the environment.~ According to state law, anyone planning an outdoor project that requires any type of excavation, regardless of depth, should call JULIE first at 1-800-892-0123.

What Is JULIE?

JULIE, Inc. (Joint Utility Locating Information for Excavators), also known as the “Illinois One-Call System,” is a not-for-profit corporation that provides contractors/excavators, homeowners, and others who may be disturbing the earth, with a free service through a single toll-free phone number (1-800-892-0123) to call for the locating and marking of underground utility facilities. Or visit www.illinois1call.com

What Happens After the Call

Within two working days of your call to JULIE, a representative from each member utility company (not a JULIE staff person) will mark the location of their underground facilities with paint and/or flags at the excavation site. (See APWA approved Utility Markings Color Chart.) The utilities are only required to mark the facilities that they own, not privately installed lines or facilities such as house to garage or outbuildings, gas grills, pool heaters, etc.

Avoiding Delays

Most locators will not enter your yard if pets are present or if a gate is locked. Make sure your property is accessible. Delays may occur if the locator is unable to mark the area.